| Project | UAN Hardware Refresh |
|---|---|
| Project No. | AOS-2024-002 |
| Location | Columbus |
| Description | The AOS UAN organization is seeking responses on an RFQ for the refresh of approximately 2,215 computers and printers across Ohio. The RFQ also includes a services component. |
| Proposal | Review the RFQ (pdf) |
| Awarded To | Xtek Partners, Inc. |
| Status | Bidding for this project is now closed. |
Questions and answers will be added and updated below as they are received.
Yes, this information can be found on UAN's website > Resources > User Directory.
Note that some addresses might change over time, but the spread across the state will remain consistent.
All set-up and troubleshooting issues will be addressed by UAN.
All clients will be required to provide a shipping address that is not a PO Box. However, the list provided does show the spread of addresses across the state. It should be noted that the shipping address may not be the eventual location of the system. We ask for an entity shipping address that has the best chance for a successful delivery on the first attempt so, for example, an entity may choose a shipping address for the police department since it is continually staffed but the system may be located in the home of the fiscal officer.
We do not know the breakdown of residential versus commercial addresses.
This question was discussed internally. It was decided that UAN would not interfere with the relationships between HP and its partners.
No, but it can be.
Factors outside of the firm’s control will be discussed with the firm and considered before deciding whether to assess damages.
It is not a per-delay assessment; for this example, it would be 1%.
UAN provides MS Office, Absolute, and ThreatDown; however, clients are permitted to install other software needed by the entity provided it does not conflict with UAN.
The following two documents detail the responses:
Printer proposal.pdf
PC-Laptop proposal.pdf
Typically, a client will need to contact UAN Support to restore data when a computer is replaced. At that time, UAN will send the client a new asset tag and make the appropriate inventory changes.
UAN is not interested in expanding the scope of the RFQ.
The model/SKU of the MFP (on page 3 of the RFQ) has been changed to HP LaserJet Pro MFP 4101fdw (2Z619F#BGJ).
HP is aware of the change and will provide pricing accordingly.
Historically, the breakdown has been 70% laptops and 30% desktops.
UAN does not have this information from the manufacturer.
This purchase does not include a DVD drive. Please disregard the erroneous reference in Section C.
UAN anticipates a PO on Nov 1, 2024.
UAN will provide a bootable WIN_PE drive that contains the WIM file. The firm’s process will be used to apply the image to both the desktop and laptop computers. UAN will work with the firm with any process that the firm chooses to use in applying the image. Your response should describe the proposed process.
The firm will be applying the image to the new desktop and laptop computers. For your estimating purposes, it is estimated that the image will be about 16GB. We anticipate the image being ready for your firm on Dec. 15, 2024.
Warranty options 1 and 2 should not include pre-staging / storage of replacement devices as the warranty for these options will be through HP. Option 3, depending on your firm’s proposed approach, could include a pre-staging / storage approach.
Freight charges for the initial delivery should be included in the Services component of the Cost Summary. Warranty options 1 and 2 should not include any subsequent fulfillment costs as the warranty for these options will be through HP. Option 3, depending on your firm’s proposed approach, could include a subsequent fulfillment expense.
Warranty options 1 and 2 will be through HP. Your firm’s description of Option 3 should include a proposed method for clients to submit service requests.